Returns & Exchanges
At South Beach, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in original condition. Whether you need a different size or a complete refund, our streamlined process ensures a smooth experience from start to finish.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing